Terms & policies

Last Updated: July 2026

Welcome to A.C.E. TWELVE. By accessing this website or purchasing any of our services, you agree to be bound by these Terms & Conditions. If you do not agree with these terms, please do not use this website or our services.

1. About A.C.E. TWELVE

A.C.E. TWELVE provides fitness consulting, training programmes, educational content, nutrition guidance, and lifestyle coaching designed to support clients in achieving their fitness goals.

2. Eligibility

You must be at least 18 years old, or have permission from a parent or legal guardian, to purchase or participate in our coaching services.

3. Health Disclaimer

By participating in any training programme or coaching service, you acknowledge that:

You are responsible for ensuring you are medically fit to exercise.
You should consult a qualified healthcare professional before beginning any exercise or nutrition programme.
Participation is entirely at your own risk.
A.C.E. TWELVE does not guarantee specific results, as outcomes depend on individual effort, consistency, lifestyle, and other factors beyond our control.

4. Coaching Services

Coaching is designed to provide guidance, education, accountability, and support. Clients remain responsible for their own decisions, training, nutrition, and overall health.

Programmes may be modified or updated at any time to better suit individual progress.

A.C.E. TWELVE is built around a minimum 12-week commitment. By enrolling, you agree to complete the full programme.

Our coaching is designed as a structured, progressive system, with training and support evolving throughout the 12 weeks. For this reason, memberships cannot be cancelled after only part of the programme has been completed.

If you cancel your membership or stop payments before the end of the 12-week commitment, A.C.E. TWELVE reserves the right to recover the remaining balance, including through a third-party debt recovery service where permitted by law.

This policy ensures the integrity of the programme and a fair experience for all clients.

5. Payments

All prices are listed in the applicable currency displayed at checkout.

Payment must be received before coaching services commence.

Failure to make payment may result in suspension or cancellation of coaching services.

6. Refund Policy

Due to the digital nature of our programmes and the time invested in personalised coaching, purchases are generally non-refundable unless otherwise required by applicable law.

If you experience an issue with your purchase, please contact us and we will do our best to resolve it.

7. Intellectual Property

All content on this website, including training programmes, graphics, branding, videos, text, downloadable resources, logos, and educational materials, remains the intellectual property of A.C.E. TWELVE.

You may not reproduce, distribute, modify, sell, or share any materials without prior written permission.

8. User Conduct

You agree not to:

Share your coaching materials with others.
Attempt to copy or redistribute programme content.
Use the website for unlawful purposes.
Interfere with the operation or security of the website.

9. Limitation of Liability

To the fullest extent permitted by law, A.C.E. TWELVE shall not be liable for any injury, loss, damages, or expenses arising from participation in our coaching services or the use of this website.

10. Privacy

Your personal information will be handled in accordance with our Privacy Policy.

11. Third-Party Services

This website may contain links to third-party websites or services. A.C.E. TWELVE is not responsible for the content, policies, or practices of third-party providers.

12. Changes to These Terms

We reserve the right to update these Terms & Conditions at any time. Changes become effective immediately upon publication on this website.

13. Governing Law

These Terms & Conditions shall be governed by the laws applicable to the jurisdiction in which A.C.E. TWELVE is registered and operates.

14. Contact

For any questions regarding these Terms & Conditions, please contact us through the contact form available on this website.